This course describes the performance outcomes, skills and knowledge required to establish and develop a professional mentoring relationship with a learner, in particular an apprentice or trainee employed by, or undertaking work placement in, a workplace.
It includes establishing the need for mentoring, developing a mentoring plan/framework, facilitating and monitoring the mentoring relationship, and evaluating the effectiveness of mentoring.
COURSE STRUCTURE
This course is divided in 14 sections with questions posed at the end to reflect on learning. After successful completion of the course, learners will be awarded a certificate of course completion.
At the end of this course, learners would be familiar with the following:
- Identify scope and boundaries of the mentoring relationship according to organizational procedures.
- Establish ground rules and negotiate realistic expectations.
- Establish and maintain confidentiality of the relationship in accordance with legislations, policy and procedures.
- Develop learner’s confidence, self-esteem, respect and trust in the mentoring relationship.
- Share personal experiences and knowledge with the person being mentored according to agreed objectives.
- Support the person being mentored to develop and use skills in problem solving and decision making.
- Use personal and professional networks to assist the person being mentored.
- Provide information, guidance and constructive guidance to enhance engagement in the workplace.
- Use techniques for resolving differences without damaging the relationship, and obtain assistance according to organisational policy and procedures.
- Provide planning assistance and guidance as requested by the person being mentored in a form and style to suit their requirements.
- Provide feedback to the person being mentored on progress towards achieving the expectations and goals of the mentoring process.
- Recognize and discuss changes in the mentoring relationship with appropriate stakeholders.
- Negotiate and manage closure of the mentoring arrangement once objectives have been met.
- Establish and discuss benefits gained from the mentoring process.
- Reflect on and articulate the personal benefits gained from providing mentoring.
- Identify and report the outcomes of the mentoring arrangement and the benefits to the organisation according to organisational policy and procedures to improve the mentoring system or program.
Course Features
- DeliveryOnline
- ModeSelf-paced
- Duration8 – 14 hrs.
- TypeNon-accredited
- CertificateYes
- AssessmentsYes
- LanguageEnglish
- Price Why isn’t the price shown?