This unit describes the skills and knowledge required to manage a franchise operation including establishing and implementing agreements and ensuring compliance with franchising obligations and legislative requirements.
The unit applies…
This course describes the skills and knowledge required to minimize theft and loss of stock in a retail environment.
It involves applying store policy and procedures and industry codes of…
This course describes the skills and knowledge required by a retail or wholesale business to enhance customer sales and relationships through adoption of an online strategy.
This course describes the performance outcomes, skills and knowledge required to develop product knowledge in preparation for the sales process.
This course describes the skills and knowledge required to work effectively in a retail environment. It involves developing customer relationship, managing sales, planning for continuous improvement and managing supplier-customer…
This course involves the skills and knowledge required to use inventory systems to organize stock control in accordance with workplace requirements including identifying inventory and stock control systems in…