This course describes the skills and knowledge required to implement the organization’s continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the…
This unit involves the skills and knowledge required to facilitate and capitalize on change and innovation in the workplace, including participating in planning for the introduction of change, developing…
This course describes the skills and knowledge required to supervise staff who perform agreed duties at an alternative site during some or all of the scheduled work hours. Off-site…
This course describes the skills and knowledge required to develop and implement an organizational sustainability policy, including the modification of the policy to suit changed circumstances.
This course describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and…
This course describes the skills and knowledge to define a project and scope it, to select the team and plan the project. It discusses leadership, management, monitoring and evaluating…
This course describes the skills for influencing and negotiating in a workplace or business setting. It explains the characteristics of people who can effectively influence others and techniques for…
This course describes the performance outcomes, skills and knowledge required to develop strategic plans.
This course describes the skills and knowledge required to lead and facilitate work teams, including participating and providing leadership in team planning, developing team commitment and cooperation, managing and…
This unit describes the skills and knowledge required to plan workforce strategies to achieve organisational goals and objectives. It includes assessing factors that may affect the supply of workers,…