The course describes the skills and knowledge that can be used to train other people in the workplace and help them develop new skills and levels of competence.
This course covers productive diversity management to maximize workforce effectiveness. It includes contributing to, promoting and monitoring a diversity strategy; facilitating the development of a workforce that promotes and…
This course describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.
It applies to individuals…
This course deals with the skills and knowledge required to provide on-the-job coaching to clients or colleagues. This course has no parity with National Workplace Trainer standards, but reflects…
This unit involves the skills and knowledge required to facilitate and capitalize on change and innovation in the workplace, including participating in planning for the introduction of change, developing…
This course describes the skills for influencing and negotiating in a workplace or business setting. It explains the characteristics of people who can effectively influence others and techniques for…
This course describes the skills and knowledge required of a worker with responsibility for supervising the work of workers who are part of a team/workgroup or working alone.
It includes…
This course describes the skills and knowledge required to lead and facilitate work teams, including participating and providing leadership in team planning, developing team commitment and cooperation, managing and…
This unit describes the skills and knowledge required to plan workforce strategies to achieve organisational goals and objectives. It includes assessing factors that may affect the supply of workers,…