This course describes the skills and knowledge required to use spreadsheet applications, including creating spreadsheets, formatting data, incorporating charts and objects, and printing spreadsheets.
It applies to individuals who perform…
This course describes the skills and knowledge required to operate a personal computer (PC) in a home or small office environment. This entry level unit provides the learner with…
This course describes the skills and knowledge required to minimize theft and loss of stock in a retail environment.
It involves applying store policy and procedures and industry codes of…
This course describes the skills and knowledge to understand the importance of networking and to develop networking at the workplace.
This course describes the skills and knowledge to provide leisure and recreation services to an older person. It involves following and contributing to an established individual plan. It applies…
This course describes the skills and knowledge required by a retail or wholesale business to enhance customer sales and relationships through adoption of an online strategy.
This course describes the skills and knowledge required to understand an organization’s obligation to minimize its negative impact on society and the environment.
This course describes the skills and knowledge required to develop and implement an organizational sustainability policy, including the modification of the policy to suit changed circumstances.
This course involves the skills and knowledge required to organize logistics road transport operations in a deployed context in support of operations, in accordance with relevant organizational policy and…
This course describes the skills and knowledge required to manage on-site operational activities for organizing events. It requires the ability to finalize operational plans, oversee event set up, execution…
This course describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and…
This course describes the skills and knowledge required to plan one's own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the…
This course describes the performance outcomes, skills and knowledge required to develop product knowledge in preparation for the sales process.
This course describes the skills and knowledge required to profile a target market or market segments in accordance with a marketing plan and to develop market positioning strategies.
This course describes the skills and knowledge to define a project and scope it, to select the team and plan the project. It discusses leadership, management, monitoring and evaluating…
This course describes the skills and knowledge required to plan, implement and manage basic marketing and promotional activities.