This course involves the skills and knowledge required to organise OH&S procedures in the workplace, including interpreting and applying information about OH&S policies and procedures and duty of care…
This course describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analyzing market data, distinguishing the characteristics of possible markets and assessing…
This course describes the skills and knowledge required to provide information about infection prevention and control procedures, integrate those procedures into work practices and monitor workplace performance.
This unit describes the skills and knowledge to foster innovative work practices.
This course describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.
It applies to individuals…
This unit describes the skills and knowledge required to manage a franchise operation including establishing and implementing agreements and ensuring compliance with franchising obligations and legislative requirements.
The unit applies…
This course deals with the skills and knowledge required to provide on-the-job coaching to clients or colleagues. This course has no parity with National Workplace Trainer standards, but reflects…
This course describes the performance outcomes, skills and knowledge required to manage a number of teams to achieve business objectives and optimal customer satisfaction with service and sales coverage.
This unit involves the skills and knowledge required to facilitate and capitalize on change and innovation in the workplace, including participating in planning for the introduction of change, developing…
This course describes the skills and knowledge required to understand the functions and implications of different forms of credit and the strategies and methods to make appropriate and effective…
This course describes the skills and knowledge required to supervise staff who perform agreed duties at an alternative site during some or all of the scheduled work hours. Off-site…
This course describes the skills and knowledge required to manage own stress and the stress of others stress in a team environment.
This course describes the skills and knowledge required to recognize potentially hazardous manual tasks, and then to prepare for and complete those tasks in a safe manner.
This course applies…
This course applies to individuals employed in a range of work environments who develop and use simple databases to store and retrieve data. They may provide administrative support within…
This course describes the skills and knowledge required to design and develop a database (including queries, forms and reports) to meet a defined need using existing data.
This course describes the performance outcomes, skills and knowledge required to operate spreadsheet applications and perform basic operations, including creating and formatting spreadsheet data, incorporating charts and objects, and…